Warranty Policy

 

Thank you for shopping with LensFayre.

We work really hard to ensure that you are 100% happy with your purchase and set very high standards to ensure that all items are in full working order before we ship them to you. However, please bear in mind that when dealing with vintage items, issues can arise unexpectedly at times. If this happens we will be happy to accept a return and find a quick resolution for you.

After reviewing our terms if you have any questions, or would like to request a return, contact us via the Returns Policy page.

In a Nutshell

  • Unless stated otherwise, we provide a 90 Day Warranty on all cameras.

  • If you are dissatisfied with your camera for any reason, you can return it to us for a repair, replacement or refund.

  • Read on for a full breakdown of our returns conditions 👇

Warranty

  • Unless expressly stated otherwise all items come with a 90 day warranty on faults, effective from the date of receipt.

  • If you find a fault with your item within the warranty period, please contact us as soon as possible to start the returns process.

  • Once received and verified, we will offer a repair, replacement or refund.

Exclusions / Damaged Items

  • We cannot accept returns for items that have been damaged due to mishandling or improper use

    • This includes, but is not limited to: impact damage, water damage, humidity / heat / cold exposure, damage caused by sand / soil.

  • Please be aware that certain items have specific methods of operation and it is the buyer’s responsibility to do their research to ensure they understand how to correctly operate their item. If you have any questions at all, please do not hesitate to contact us - we’re always more than happy to help.

  • Light meter inaccuracy unless greater than +/- 1 stop.

  • Warranty does not extend to any functional issues or cosmetic imperfections that have been highlighted in the ‘Condition Notes’ section of the camera’s sale listing, prior to purchase. It is the responsibility of the buyer to carefully read these notes before committing to purchase an item.

  • Any transfer of ownership of any item(s) purchased from us, for any reason (e.g. re-sale, loan), unless marked as a gift at the time of purchase, will void any remaining warranty coverage.

Please contact us if you have ANY other questions.